We Listen

Your opinions matter and we value feedback that helps APX Alarm become a stronger company that provides products and services our customers count on.

We invite you to contact our APX customer advocates with any question or concern you have about APX Alarm. Our customer advocates will read your submission and respond back to you the same day between 9:00AM and 9:00PM Eastern Standard Time. If your submission is after these hours, the advocates will contact you the next business day. Please contact our customer service at 1-800-216-5232, or fill out this form to contact our customer advocates.

Comments or questions are welcome.

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Testimonial

This customer had a break-in yesterday at 9:40AM while everyone was at work. Someone broke the basement window and came up to the kitchen where the motion detector set off the alarm. They left immediately and didn’t take anything. The police were there very quickly. Customer is definitely glad they had APX. They wondered if it was worth it before, but it is definitely worth it now. They are very happy with APX.

The system was not damaged, only had the broken window. — Jane C – Customer Support

APX Alarm supports the Better Business Bureau's (BBB) effort to support consumers. While APX Alarm agrees that the BBB is a great way for consumers get action from businesses, APX Alarm would love the opportunity to address any concerns before individuals contact the BBB. If APX Alarm is unable to address your concerns satisfactorily, then contacting the BBB about APX Alarm would be entirely appropriate.

We Listen

Testimonial

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